Contact Us

Have Questions? We’ve Got Answers!
Before reaching out, check out these common questions that might help you:

When will I get my tracking number?
You’ll usually receive your tracking number within 1-2 days. Please note that it might take up to 48 hours to start working.

How fast is the delivery?
We ship our products direcly from our warehouse located in the Netherland. Shipping typically takes 1-2 working days, and we always ensure reliable delivery. A tracking number is always provided so you can live track your shipment every step of the way.

What’s the return/refund policy?
Your satisfaction means the world to us!  If you’re not completely happy with your purchase, we offer a 30-day refund—no worries, no hassle.

Need extra help?
If you experience any issues or wish to request a refund, our friendly support team is here for you! Simply fill in the contact form below or reach out to us at info@paneomi.store — we’ll be happy to assist you.